Reimbursement is complex and changes in policy and coverage criteria occur frequently. It is critical to direct anyone looking for specific reimbursement information beyond the list of approved HCPCs codes to check with their local carrier. Prior to billing any medical supply, each provider should review their regional DMERC manual and/or contact their regional carrier directly to determine coverage criteria specific to the supplies they are billing.
Claims jurisdiction is determined by the state in which the beneficiary permanently resides. It is Ferris Mfg. Corp. policy not to offer reimbursement advice.

Durable Medical Equipment Coding System

DMERC Region A (Northwest)

For:  CT, DE, MA, ME, NH, NY, PA, RI, VT

Caller Information Network
866-419-9458
866-374-6848 TTY Hearing Impaired
Monday through Friday (8:00 a.m. - 4:30 p.m., EST)

 

DMERC Region B (Mid-Atlantic/Midwest)

For:  DC, IL, IN, MD, MI, MN, OH, VA, WV, WI

Provider Services

877-299-7900

888-897-7541 TTY Hearing Impaired

Monday through Friday (6:00 a.m. - 8:00 p.m., EST)

 

DMERC Region C (South/Southwest)

For:  AL, AR, CO, FL, GA, KY, LA, MS, NC, NM, OK, PR, SC, TN, TX, VI

Customer Service Center

 866-633-4227

 

DMERC Region D (West)

For:  AK, AS, AZ, CA, GU, HI, ID, IA, KS, Mariano Islands, MO, MT, ND, NE, NV, OR, SD, UT, WA, WY

Supplier Help Line 

866-243-7272

Monday through Friday (8:00 a.m - 6 p.m., CST)